There are two different ways to view the serial number for a Director appliance. First, you can SSH or console into the Director appliance. The second way is to physically view look for or view the serial number.
Viewing the serial number when connected to Director via SSH
Use a terminal emulator to connect to Director via SSH.
Once logged in, run the "sh ver" command (without quotes). The serial number shows up as in the examples below.
Some older appliances, such as the Director 800, do not show the serial number using the "show version" command below.
Here are some examples of output you may see:
Copyright (c) 1997-2008, Blue Coat Systems, Inc.
Welcome to SG-ME 22.214.171.124
director > sh ver System version: 126.96.36.199 Build date: 2008/11/21 14:04:34 Build number: 36870 Platform type: 800 Build version: #36870 2008.11.21-140434 Serial number: <not available> director >
Copyright (c) 1997-2009, BlueCoat Systems, Inc.
Welcome to SG-ME 188.8.131.52 #38189 2009.03.16-092918
director50 > sh ver System version: 184.108.40.206 Build date: 2009/03/16 09:29:18 Build number: 38189 Platform type: 510 Build version: #38189 2009.03.16-092918 Serial number: xxxxxxxxxx director >
Physically viewing the serial number
Facing the rear of the unit, you will see the serial number towards the right side near the location where an option card can be installed.
The serial number will be either above or below this slot.
Imported Document ID: 000015789
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