You are looking at an article which is applicable to an earlier version of ICSP. The information in this article might be outdated, or invalid. To view the latest information about ICSP, see the ICSP online Help.
You will need a bootable USB stick / thumb drive at least 2GB or larger, a USB keyboard, and the USB image provided by Symantec.
Note: If you are upgrading your ICSP system and have already rolled out the Agent component make sure that you have a copy of the key file.
You can export it through the ICSP user interface in USB -> Import/export key file. You will need to import it again after reinstalling ICSP
or your agents will reject all scanned media.
1. Flashing the USB storage device with the ICSP-USB image
Turn off the power of the Scanner Station (unplug the power cord). Plug in the USB device in one of the four USB ports on the underside of the panel. Plug in the USB Keyboard. Next plug in the power cord and keep pressing the F2 key on the keyboard until you boot into the BIOS. Change the boot order and pick the connected USB storage device as the first boot option, then save the settings. This will restart the Scanner Station and boot from the connected USB thumb drive.
During configuration you will encounter predefined default settings. Symantec recommends using these settings. Use the cursor block to navigate menus and TAB to jump to the next fields and ALT+TAB to jump back. If you are finished with a configuration Screen Click
3.1 ICS Protection First Time Installation
When booting is finished you will see a prompt with a blinking cursor.
Press “Enter” to start the installation. It will take several minutes until the Setup wizard starts.
3.1a Keep Logfiles and Configuration on reinstallation
This screen will show if you are installing over a previous installation.
You will need a USB hard drive or thumb drive.
Select the option you want, Connect the USB storage device and select it from the dropdown menu.
Note!: This Storage Device will be completely erased.
3.2 Keyboard Layout
Select your keyboard language.
3.3 License Key
Enter your License Key including dashes. Once your license key is complete and correct the red
Invalid License indicator will change to a green
Choose your location and timezone.
3.5 Root Password
Enter your root password. This password will be used for the root account of the underlying Ubuntu Linux operating system and will also be used with your admin user to log on to the web configuration user interface (UI).
3.6 Configure Network
Enable Networking (default) will enable the built in network adapters.
3.7 Link-speed and duplex settings
Select the MODE
Admin for the first interface. This will be the interface used to access the Web configuration UI and the one the Scanner Station will access Symantec Update Servers from.
From the NIC CONFIG menu pick
Auto. Do not change the MTU value unless Symantec support recommends otherwise.
3.8 Admin Interface Setup
Enter IP address,
Gateway and at least one
DNS server. Enter a host name and a domain name suffix. These settings can later be changed in the web configuration UI.
3.9 System update configuration
You can choose between updating over the network (default) or USB storage devices.
This setting can later be changed in the web configuration UI.
Offline updating via USB requires you to download the ICSupdater tool from the support menu of the Scanner station’s Web configuration UI and run it from a Microsoft Windows based computer.
3.10 Creating and formatting partitions
This process will take several minutes
3.11 Installation and configuration complete
Reboot to finish the installation process.
Additional Information Please refer to the admin guide for the next steps. It can be downloaded from the support menu of Scanner Station’s Web configuration UI.
Imported Document ID: 000022901
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