I cannot configure Hosted Reporting because the option is not available in the ThreatPulse portal.
Hosted Reporting--the ability to upload logs from the ProxySG appliance to the Web Security Service (ThreatPulse)--is a separate cloud service entitlement that must be purchased.
During the initial registration, the service prompts you to configure the products that were purchased as part of your service agreement. If the initial configuration was never completed, then the Hosted Reporting option is missing from configurable items in the portal.
When purchased and properly configured, the Hosted Reporting option is available in the portal.
Service > Reporting > Hosted Reporting
The Hosted Reporting product must be configured by the primary admin. This primary admin is the
first admin created and usually the account used for the initial configuration. Have the primary admin log into the service and configure Hosted Reporting.
If the primary admin is not available, designate another admin as the new primary. If you require assistance, contact Support.
Imported Document ID: 000024113
Subscribing will provide email updates when this Article is updated. Login is required.
Thanks for your feedback. Let us know if you have additional comments below. (requires login)
Subscribed to the Article.
Unable to subscribe
Thanks for your additional feedback !!!
Enterprise Support Virtual Agent
Rate Me :
Tell us more:
Welcome! My name is Sami, the Enterprise Support Virtual Agent answering technical support questions.