Security Analytics communication errors when proxy is set and Malware Analysis appliance is on the same subnet
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Security Analytics communication errors when proxy is set and Malware Analysis appliance is on the same subnet

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Article ID: 168685

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Updated On:

Products

Security Analytics

Issue/Introduction

If you have proxy settings defined in Security Analyctics (SA), but the Malware Analysis Appliance (MAA) is on the same subnet. You will encounter a problem where SA still tries to use the proxy to communicate with MAA.

Resolution

Perform the following:

  1. Access SA Appliance via the root user through SSH.
  2. Edit /etc/environment.
  3. Add a line with hosts or IP addresses that will not be proxied, including the MAA IP address.   Example: no_proxy="example.com,10.10.10.10, example.com"
  4. Close file and reboot the system.




 

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