Content Analysis version 18.104.22.168 introduced additional licensing checks which may result in the license being suspended under certain conditions.
This error will occur if either of the following are detected:
The Content Analysis appliance cannot access the host validation.es.bluecoat.com on port 443.
The licensing server detects that the serial number of the appliance has been used elsewhere.
To resolve this issue, ensure Content Analysis can access the host
validation.es.bluecoat.com either directly or using a proxy. If you're using a ProxySG appliance, please ensure SSL interception is disabled for this connection as Content Analysis may attempt to send a client certificate.
If you feel the serial number has not been used elsewhere and that this is in error, please contact support to discuss the options available.
Imported Document ID: 000028395
Subscribing will provide email updates when this Article is updated. Login is required.
Thanks for your feedback. Let us know if you have additional comments below. (requires login)
Subscribed to the Article.
Unable to subscribe
Thanks for your additional feedback !!!
Enterprise Support Virtual Agent
Rate Me :
Tell us more:
Welcome! My name is Sami, the Enterprise Support Virtual Agent answering technical support questions.