Management Console > Statistics > Health Monitoring > Subscription > CachePulse Communication Status: CachePulse failed on initial download > State: Critical
Event log found below error message:
"Health Monitor (CRITICAL): CachePulse failed on initial download"
"Failed trying to download the CachePulse subscription file"
According to the CachePulse download details in the Management Console > Configuration > Proxy Settings > General > CachePulse > Last attempt: % Device is not entitled to download CachePulse Database.