This only works if you know the root password and have access to the command line.
Security Analytics currently runs on the Linux platform. Should a regular user account's password be lost, it can be reset similarly to that of other Unix/Linux Operating System.
[root@hostname ~]# passwd admin
Changing password for user admin.
Password requirements: Passwords must be at least 6 characters in length. Contain at least one lower case character.
New UNIX password:<enter password here>
Retype new UNIX password:<enter password again here>
passwd: all authentication tokens updated successfully.
[root@sensor8 ~]#
If the root account's password is lost, see How to reset root password from single user mode on Security Analytics for instructions to reset its password.