"Policy_denied" exception page does not display the category being blocked
Last Updated May 31, 2019
The error is not displaying the category.
Screen shot 1 shows a content_filter_denied exception page that correctly lists the category:
Screen shot 2 shows a policy_denied exception page which does not list the category:
Web Security Service
Your System Policy has denied access to the requested site.
Your System Policy has denied access to the requested URL.
Tech support information: policy_denied
The policy_denied exception page is displayed because there is a policy rule that matched and denied access to this page. For example, if a rule is added to the policy in Group A, which also has the category set to Gambling and is in the blocked category list, the policy_denied exception page is displayed.
To have the content_filter_denied exception page displayed instead of the policy_denied page, follow these steps:
Remove any policy rules that block user requests by category
Add the category under G3 Blocked Categories
Imported Document ID: 000031277
Subscribing will provide email updates when this Article is updated. Login is required to Subscribe