Cannot access Google sites using Google Chrome version 56
Last Updated May 13, 2017
When accessing some Google sites like www.google.com or other Google services like Gmail or Google Drive, the Chrome browser displays error message "This site can't be reached" and error code "ERR_CONNECTION_CLOSED".
Chrome version 56 adds support for TLS 1.3 and some Google servers are starting to request TLS 1.3 encryption if compatible with the browser; however, not all versions of SGOS are compatible with TLS 1.3. As a result, these SSL connections fail to complete successfully.
The SGOS versions that include fixes for this issue are the following:
-SGOS 126.96.36.199 and later -SGOS 188.8.131.52 and later -SGOS 184.108.40.206 and later
To work around the issue, specify 1.2 as the maximum version of TLS that Chrome supports.
Edit settings in the browser:
Open Google Chrome.
Enter the following in the address bar: chrome://flags
Search for Maximum TLS version enabled.
Change this setting from Default (which is TLS 1.3) to TLS 1.2.
Restart the browser.
Alternatively, edit the Chrome shortcut properties and append the following to the end of the Target field:
ID: "244389, 244448"
Imported Document ID: 000032849
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