Unified Agent unable to connect on unpatched Windows 7
Last Updated May 02, 2019
Unified Agent (UA) version 4.7.6 or newer does not run on an unpatched Windows 7 workstation. A fully patched Windows 7 workstations don't have a problem
Web Security Service
Unable to connect to intercept because: The system cannot find the file specified
Previous versions of UA used SHA-1 code signing certificates. SHA-1 certificates were deprecated on January 1, 2017, so new versions of UA are signed with SHA-2 certificates. UA version 4.7.6 and later uses SHA-2 signed certificates. With a fresh install of Windows 7, without any Microsoft patches, does not support SHA2. When you install UA on a system that doesn't support SHA-2, the driver does not load.