Download rootsupd.exe and run it. The zipped version of the rootsupd.exe utility available at the time of publication of this article has been attached for your reference. Note: If Microsoft has relased updates on the rootsupd.exe utility after the publication of this article, those updates are not available on the attached utility. If you want to download the utility with the latest Microsoft updates, visit the Microsoft Support site.
Perform the agent installation again.
Affected operating systems: Multiple Windows operating systems.