When launching an Office application you get an error after upgrading Symantec Endpoint Protection Small Business Edition cloud (SEP SBE) to the latest release.
The operating system is not presently configured to run this application.
When the SEP SBE cloud client is upgraded it comes installed with a base set of defintions that do not include the fix for an issue that blocks Microsoft Office from running.
The issue has been resolved in later releases of defintitions and can be easily repaired.
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This will clear the history and restart the chat.