Users are unable to filtering content to show emails that are flagged as Spam, Newsletter, By policy or were recieved during a specified time period as the fields are missing in the user interface.
This is due the web browser caching old CSS stylesheet
To clear the web browser's cache in most popular browsers quickly press on your keyboard: Ctrl + F5 or Shift + Ctrl + Delete See the following links for a full set of instructions on how on clear the web browser's cache in the different browsers: How to delete the contents of the Temporary Internet Files folder in Internet Explorer How to clear web browsing data in Chrome How to clear the Firefox cache
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This will clear the history and restart the chat.