- The Reporter web console does not start and you receive an error from the browser - "page cannot be displayed"; however, Reporter is still accessible through CLI via SSH.
- Cannot access web interface on port 8082
rpt_10_1-6-x86_64 BCRep[9539]: ss1970=59414406 ALW.ERRO.START sg_task.cpp:1449, master_thread_82c82700,, Failed to find web server IP configuration
rpt_10_1-6-x86_64 BCRep[9539]: ss1970=59414406 ALW.INFO.SHUTD sg_main.cpp:1446, main_93a4b7e0,, ==> REPORTER IS SHUTTING DOWN IMMEDIATELY BECAUSE OF SOME ABNORMAL INTERNAL CONDITION
- Browser display "502 BAD gateway" accessing Reporter GUI 10.x
The "Preferences.cfg" file can become corrupted when a non-graceful shutdown occurs, like loss of power to the device.
Restore the last known good configuration on the Reporter through the CLI.
Note:
To list any manual backup made on the device, run "restore-settings manual list" then "restore-settings manual <file>"