Microsoft Hotfix Update data not reported in Inventory
The Inv_Patch_Windows data class has no data on some systems. All other Inventory items appear to be collected successfully.
We call a Windows API to fetch this data. The Windows API uses the class Win32_QuickFixEngineery in WMI to retrieve the data. If WMI does not have data populated in this WMI table, then it returns no data to us.
To test if this data is present on the target system, follow this procedure:
On the affected system, go to Run > wbemtest
Make sure the Namespace is root\cimv2 and click Connect.
Type or paste the following into the Enter Query window: SELECT * FROM Win32_QuickFixEngineering
Typically it takes time to load the data. Wait a minute or longer until the Done status is shown.
If no data is shown, this is why we have no data reported for this data class.
To resolve the issue, please check with Microsoft or search the Web for the issue where Win32_QuickFixEngineering returns no data.
Subscribing will provide email updates when this Article is updated. Login is required.