Randomly, computers will hang with Symantec Endpoint Protection (SEP) 14.0.2415 installed.
Analysis of the memory dump will show Auto-Protect (AP) scanning stic.dll from the definitions folder.
This issue is fixed in Symantec Endpoint Protection 220.127.116.11 (RU1 MP1) For information on how to obtain the latest build of Symantec Endpoint Protection, see Download the latest version of Symantec Endpoint Protection.
As as a potential workaround, exclude the following folder:
C:\ProgramData\Symantec\Symantec Endpoint Protection\14.0.2415.0200.105\Data\Definitions
Subscribing will provide email updates when this Article is updated. Login is required to Subscribe
Thanks for your feedback. Let us know if you have additional comments below. (requires login)
This will clear the history and restart the chat.