Quarantine portal users are unable to preview any emails that are listed in quarantined queue
Email Quarantine users can view the subject lines of emails, preview email text content, and delete emails.
To define what is visible in summary notifications
After making any changes in the Symantec.Cloud Management portal for quarantine settings, please allow upto 1 hour for the changes to take effect.
Note: Email Quarantine settings apply at the global level or at the domain level. Quarantine settings would not apply at the anti-spam group level settings.
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This will clear the history and restart the chat.