The Protection Engine server does not have direct access to the internet to pull virus definitions directly from liveupdate.symantecliveupate.com on port 80. How can Protection Engine be configured to utilize an internal proxy?
Utilize the XMLModifier command to accomplish this.
Open a command prompt as administrator then traverse to the protection engine working directory. Default is: C:\Program Files\Symantec\Scan Engine
For Linux the default path for the working directory is: /opt/SYMCScan/bin
We need to modify configuration.xml to set the IP and port number of the proxy:
To set the IP of the proxy: xmlmodifier -s //configuration/ProxyServerSettings/ServerName/@value <IP address of proxy server>
To set the port of the proxy: xmlmodifier -s //configuration/ProxyServerSettings/ServerPort/@value <port number of proxy server>
In most circumstances this should be enough configuration to point protection engine at the proxy. If you also need to authenticate to the proxy, please use these commands:
To set the user name for authentication: xmlmodifier -s //configuration/ProxyServerSettings/UserName/@value <user name>
To set the password for proxy authentication: xmlmodifier -k //configuration/ProxyServerSettings/Password/@value <password> <SPE installation directory>
Restart the protection engine service
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