"Error uploading license" displays on Advanced Threat Protection when registering the appliance
Last Updated December 12, 2018
When registering the ATP appliance, you are asked to upload the license file. After selecting the file, you see:
Error uploading license
This indicates a communication issue when trying to upload the file to our licensing servers.
Verify that the ATP appliance has access to the licensing servers; the Cynic license server [https://licensing.dmas.symantec.com] and the Aztec server [https://register.brightmail.com] by using the 'status_check' command at the console.
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