Cannot access shared printer or shared files with File and Print Sharing enabled in Security Policy
Last Updated August 01, 2018
By default, regular file and print sharing is enabled when using Symantec Endpoint Protection Cloud (SEPC). Despite File and Print sharing being enabled, you are still unable to access a shared resource.
Certain environments require additional firewall rules to gain clear communication to network devices and shares. These environments usually consist of more than one subnet, or have shared network devices connected directly to workstations.
In these environments, create a new firewall rule with the following ports opened locally for both inbound and outbound traffic.