You want to Upgrade the Software Version on the PacketShaper.
Download Software Version Steps: 1. Navigate to https://mysymantec.com and login with your credetials 2. Hover on Downloads Tab and select Network Protection (Blue Coat) downloads 3. Under "My Products" Select the PacketShaper Model 4. Select the current desired Software Version 5. Agree to the "Software Terms and conditions" 6. Click on the '+' sign, and download from the Link on the right hand side
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