Unable to download Software Updates from ftp.adobe.com
Last Updated October 24, 2017
Opened the Console > Actions > Software > Patch Remediation Center; highlighted Adobe Bulletin (Ex. APSB17-32), right-click > Download Packages; found the process fails.
Network tool shows the ftp.adobe.com site appears to use load balancing, for there are two IP's being accessed; either 184.108.40.206 or 220.127.116.11. Found the logs display errors every time the traffic is directed to use 18.104.22.168.
Patch Management Solution 7.5.x, 7.6.x and 8.x
Failed to download Adobe Bulletin
Appears there is a bad URL from vendor's site failing to manage distribution of Adobe Software Updates.
Please contact Adobe Support for further review of download management from the vendor.
Workaround: Found editing the host file on the SMP Server; forcing the download through IP 22.214.171.124 resolved the issue.
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