PacketShaper Web User Interface (WUI) fails to load and results in a blank 'white' space
PacketShaper S-series WUI
In the web browser, the address bar shows https://ipaddress/corrupt.htm, where ipaddress is the IP address of the PacketShaper.
Memory failures seen in <sys mem> command can impact PacketShaper's WUI to fail.
This is a new issue recently discovered in PacketShaper S-series version 126.96.36.199. Engineering has fixed this memory failure in PacketShaper S-series version188.8.131.52. The temporary solution is to reboot PacketShaper, using command <reset> from console. Although, upgrade is the permanent and recommended solution.
Subscribing will provide email updates when this Article is updated. Login is required.