Symantec Endpoint Protection (SEP) 14 RU1 and 12.1 RU6 MP9 introduced the ability to export SEP Manager logs in Coordinated Universal Time (UTC).
12.1 RU6 MP9
You can enable the UTC timestamp functionality using the following steps:
Note: The following logs do not support UTC. They will continue to use local time instead.
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14.0.1, 12.1 RU6 MP9
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This will clear the history and restart the chat.