Microsoft Office 365 Click To Run 2016 updates failed to install on targeted end-points.

Office update installation failed Error Code 1603
 

Patch Management 7.6 HF7 with PointFix and pre-requisites installed per INFO4200.

Patch Management 8.0 HF6

Patch Management 8.1.x

Confirmed with the deployment process outlined on 184965 "Deploying Microsoft Office 365 updates with Patch Management Solution"; Microsoft Office Click-to-Run 2016 product family downloaded from Microsoft website to SMP server, some of the files are reported as transferred successfully even if the transfer only partial, so the Click-to-Run tool was unable to retrieve the desired range of the Office 365 update file from SMP Server nor Package/Site Servers.

• Patch Management 7.6 HF7 (Pointfix v5): Found in INFO3457
• Patch Management 8.0 HF6 (Pointfix v4_2): Found in INFO4241
• Patch Management 8.1 RU4: Release to be announced

Caution: Confirmed these PointFixes did not include resolution of issues within Hierarchy environments. Please follow-up the installation of these PFs with those detailed on TECH248422 if environment houses Hierarchy.

1. Isolate which Software Updates are affected:
   • Download the attached Office365Consistency.ps1 to a local drive on the SMP Server
     • Run script with parameter; path to the Software Update Package Location
     • Default location would be as follows: PS > .\Office365Conistency.ps1 C:\Program Files\Altiris\Patch Management\Packages\Updates
     • Script will validate the consistency of all Office 365 Updates located in this folder and subfolders; output will provide the list of bulletins which were not downloaded correctly
        
2. Work through the following to recreate the packages for the previously affected Software Bulletins: 
   • Open the Console > Actions > Software > Patch Remediation Center
   • Highlight problematic Office 365 bulletins from the Office365Consistency.ps1 output from Step #1 above
   • Right Click > Recreate Packages
   • Confirm packages downloaded in Log Viewer