At times it may be nessessary to remove old agents from the DLP console. These agents are usually old machines that have been retired.
There is only one supported method to retire old agents from the console. This is through the console UI. When a machine is removed from the console users will only be able to re-add / return them to the console if the machine's IP address has changed after it was deleted and it has an active agent.
Browse to System > Agents > Overview. Select the group of agents (usually Critical) to remove agents from.
Filter and / or sort the agents accordingly.
Check the checkbox for the machines you would like to remove then select Delete. Note the ability to select all. Users can remove up to 200 agents at a time with this method. When prompted if you are sure click OK.
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