Client loses network functions, including access to shared drives, after installing Encryption Desktop.
Last Updated December 01, 2017
Installing Symantec Encryption Desktop (SED) causes the loss of network functionality including but not limited to shared drive access and the ability to remote to other machines, and machines to remote to this desktop.
SED 10.3.2, 10.4, 10.4.1
An issue was discovered with the install process of the SED desktop that erroneously removes all Network Providers and places PGPpwflt in its place, rather than appending PGPpwflt to the end of the existing values. The registry values in question are:
Place the original value into both of the above keys. The below is an example of the value from a test machine, but may not be exactly what you need. It is suggested to check the value of another similar machine and copy the value from there to the affected machine, appending 'PGPpwflt' to it as in the example below.
NetworkProviderOrder erased after upgrading or installing SED.
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