Customer who has a ProxySG that is already up and running would like to secure its serial port.
WARNING: Regarding securing the serial port, if one forgets all the passwords (built-in admin, front panel, and serial console), one cannot access the ProxySG and will need to use the appliance’s reset button or, if it is a legacy model without a reset button, please return it to Symantec. Therefore, it is recommended to NOT set a serial console password as the ProxySG does not have a password recovery option.
Having said the above, if one wish to proceed in securing the serial port, it can be done by following the steps below:
Connect to the proxy through serial connection
Press ENTER three times
Pick Setup Console
This will re-launch the configuration wizard. Since I assume the proxy is already up and running, please keep all of the configurations with their default values
Then on page 2, user will encounter a prompt that asks if the user would like to secure the serial port. Enter YES
Enter the setup password (i.e. the password used to secure the serial port)
Re-Enter the setup password to verify
Enter the setup password once again to confirm user's decision to secure the serial port
Complete the remainder of the setup wizard
A password will be required the next time user tries to connect to the proxy through the serial port
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