Uninstall the SMA from the computer either manually at the computer or through the SMA Uninstall Policy in the console.
Settings > Agent and Plug-ins > All Agents and Plug-Ins > Symantec Management Agent
Then under the correct Operating system Windows or Unix/Linux/Mac
Verify the agent is uninstalled from the computer.
Delete the computer from the console.
NOTE: Timing and order of steps is critical. If a computer is deleted from the console before the SMA is fully uninstalled from the computer, there is a good possibility that the SMA will check in with the SMP before being uninstalled, and this will recreate the record on the SMP.
Subscribing will provide email updates when this Article is updated. Login is required.