Windows Assessment Scan failed to execute on Clients within hierarchy environment
Last Updated December 19, 2017
Reviewed Child SMP Console > Reports > Software > Patch Management > Diagnostics > Windows System Assessment Scan Summary; found that multiple managed Clients weren't listed with recent executions of the Windows System Assessment Scan.
RDP to Client managed by Child SMP; found the Assessment Scan failed to execute
Confirmed the Windows System Assessment Scan and Patch Install Tools packages were downloaded from the Parent SMP to the Child SMP with data corruption with differing package checksums between the SMP Servers within the hierarchy.
This issue will be resolved in a future release of Patch Management Solution.
Resolution in PM 8.1 RU4: Download and install the attached drop-in PointFix 8.1_RU4_Patch_4144021.zip
Log onto the Parent SMP Server with Application Identity (Symantec Service Account) credentials
Save the attached 8.1_RU4_Patch_4144021.zip to a local drive and decompress the files
Open the folder; right-click on the file PFInstaller2.exe and select Run as Administrator and Install
Repeat the process on each Child SMP Server managed by this Parent SMP Server
Delete all files from the Child SMP Servers from the following directories: