How do I generate and upload diagnostics files for Symantec support analysis?
You can generate and upload diagnostic data from the Web GUI or the CLI:
From the Web GUI (Applies to ALL versions of Reporter 10):
From the CLI:
Reporter versions 10.1.x to 10.2.x
Reporter version 10.3.1.x
Reporter version 10.3.2.x and above
Note: Reporter must have access to Blue Coat (bluecoat.com) and Symantec (symantec.com) domains for this direct upload to work.
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This will clear the history and restart the chat.