Check the default version of Java for each Symantec Endpoint Protection Manager (SEPM) versions 12.1 and 14.0.
Occasionally the installed version of Java on the system will be updated and break functionality on SEPM. To correct this condition, the version of Java installed will need to be the default version that ships with the SEPM install.
The directory for Java setup and installation has changed. See below for the applicable folder: