Please Note: Before you submit this form, you need to arrange for the authorized contact from the source account to send an email to our Order Services Team at CLD_OrderServices@symantec.com (quoting the domain name in the subject line) to authorize the transfer of this domain.
Complete the form in its entirety to ensure that no information is missed during the domain transfer process. Note that some fields may be pre-populated with your portal account information.
Table: Requester Details
The name of the organization requesting the domain transfer
The Account ID of the organization requesting the domain transfer
Your portal User ID
Contact email address
Your email address
Contact telephone number
Your telephone number
Table: Transfer From/To
The “Source Account” is the account that is the current owner of the domain being transferred. The “Destination Account” is the account to which the domain is transferred. If the source account and destination account are associated with the same organization, select “Yes.” If the domain is transferred between two accounts in the same organization, any registered email addresses can be retained. Before you submit a request to transfer a domain from another account to your account, obtain permission from the source account. An authorized contact from the source account must send an email to CLD_OrderServices@symantec.com. The email must quote the domain name in the subject line and provide written authorization of the transfer request.
Source account name
The name of the source account that currently owns the domain
Source account ID
The Account ID of the source account that currently owns the domain
Table: Domain Details
The name of the domain being transferred
Required transfer date
The required date of the domain transfer
Select the required option for the inbound route configuration.
You can choose to keep your existing inbound route configuration, or provide a new inbound route.
An inbound route is the Public IP Address or fully qualified host name to which your inbound email traffic is directed for final delivery. Note that for each domain transfer request, only the service settings that are active on both the source account and destination account can be transferred.
Once you have added the domains and inbound route, click the “Add Domain” button.
You can add up to 50 domains with this form.
Provide any additional information in the text box.
Check the box to confirm the source account has sent an authorization email to:
Once you have completed all required fields, push the Submit button.
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