When we look at the NS logs, we see messages like these ones:
Module: Altiris.NS.dll
Source: Altiris.NS.Utilities.ClientPushMgr.DiscoveryAndPush
Description: Failed to push the Symantec Management Agent to:
'DHCFP-CCDT415.DHCFP' (202e8b3d-d064-4856-85f9-78120742f0f1 / 9a330f0f-b6dd-b593-6ad4-6cb8bb775edb)
Failed to open the Service Console Manager on dhcfp-ccdt415.dhcfp.us.
Return value=0, Error:80070005
[System.Runtime.InteropServices.COMException @ Altiris.NS]
at Altiris.NS.Utilities.RemoteServiceMgr.OpenSCManager(String sMachineName,Boolean bFirstTime)
at Altiris.NS.Utilities.RemoteServiceMgr.QueryServiceStatus(String sMachineName, String sServiceName)
at Altiris.NS.Utilities.ClientPushMgr.DoPush(PushAgentToComputersData data, DiscoveredMachineInfo dmi, String connectionName)
at Altiris.NS.Utilities.ClientPushMgr.DiscoveryAndPush(PushAgentToComputersData data, AgentPushDataWindowsRow row, ParallelLoopState state)
COM Exception errcode: 0x5
Exception logged from:
at Altiris.NS.Utilities.ClientPushMgr.DiscoveryAndPush(Altiris.NS.Utilities.ClientPushMgr+PushAgentToComputersData, Altiris.NS.AgentManagement.ClientPushInstall.AgentPushDataWindowsRow, System.Threading.Tasks.ParallelLoopState)
at Altiris.NS.Utilities.ClientPushMgr.Execute(Altiris.NS.Utilities.ClientPushMgr+AsyncPushRequest)
at RuntimeMethodHandle.InvokeMethod(Object, Object[], Signature, Boolean)
at System.Reflection.RuntimeMethodInfo.UnsafeInvokeInternal(Object, Object[], Object[])
at System.Reflection.RuntimeMethodInfo.Invoke(Object, System.Reflection.BindingFlags, System.Reflection.Binder, Object[],
System.Globalization.CultureInfo)
at Altiris.NS.TaskManagement.TaskThread.Execute(Altiris.NS.TaskManagement.TaskManagerServiceArgs, Altiris.NS.ContextManagement.ProgressContext)
at Altiris.NS.TaskManagement.CoreTaskServiceThreadBase<T,TStartArgs>.ExecuteThreadProc(Object)
at System.Threading.ExecutionContext.RunInternal(System.Threading.ExecutionContext, System.Threading.ContextCallback, Object, Boolean)
at System.Threading.ExecutionContext.Run(System.Threading.ExecutionContext, System.Threading.ContextCallback, Object, Boolean)
at System.Threading.ExecutionContext.Run(System.Threading.ExecutionContext, System.Threading.ContextCallback, Object)
at System.Threading.ThreadHelper.ThreadStart(Object) User [STATE\Altiris], Auth [STATE\altiris], AppDomain [AeXSVC.exe]
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>
Thread: 93
Module: Altiris.NS.dll
Source: ClientPushMgr
Description: Agent push is proceeding, even though OS details are unavailable:
name=DHCFP-CCDT415 (202e8b3d-d064-4856-85f9-78120742f0f1), domain=dhcfp,
fqdn=DHCFP-CCDT415.dhcfp.US, ip={10.135.62.229}
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>
Thread: 93
Module: Altiris.NS.dll
Source: Altiris.NS.Discovery.DiscoverMachines+OsDetails.QueryNetWksta
Description: Failed to discover computer's OS details for: name=DHCFP-CCDT415,
domain=dhcfp, fqdn=DHCFP-CCDT415.dhcfp.US, ip={10.135.62.229} Error: 00000035
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>
Thread: 93
Module: Altiris.NS.dll
Source:
Altiris.NS.AgentManagement.ClientPushInstall.AgentPushDataWindowsDiscovery+DiscoveryData.Discover
Description: Failed to discover computer details: [High] 'DHCFP-CCDT415.DHCFP' (202e8b3d-d064-4856-85f9-78120742f0f1 / 9a330f0f-b6dd-b593-6ad4-6cb8bb775edb)
Failed to discover domain details for: DHCFP-CCDT415.dhcfp.US, error=5
>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>>
Thread: 93
Module: Altiris.NS.dll
Source: DiscoverMachines
Description: Failed to discover domain details for:
DHCFP-CCDT415.dhcfp.US, error=5
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