You need a list of Symantec Management Platform Diagnostic Tools.
The following is a list of diagnostic tools which are available for troubleshooting issues with the Symantec Management Platform and Solutions. These tools can be used to diagnose issues and fine-tune NS/SMP servers. Please contact Symantec technical support for additional information and for assistance with these tools as needed.
The Altiris Log Viewer (also known as NS Log Viewer) lets you monitor several log locations for different components like IT Management Suite, Symantec Management Agent and Symantec Installation Manager. The Altiris Log Viewer is a WinForms executable that lets you view the Notification Server logs.
This is a valuable utility that helps diagnose what is going on under the hood within the inner workings of the SMP core. It provides detailed information on processes being executed within the core services, what code was called, and which assemblies were called and what nested SQL was invoked (if any). It also provides timing blocks to help detect what processes and or queries took the longest to complete thus allowing the user to diagnose where performance problems are occurring.
A GUI tool that runs a set of scripts and queries for known issues and provides links to articles for each reported issue. The article contains a standalone executable that does not require installation. This tool is updated regularly so always download the latest version.
RAAD (Remote Symantec Management Agent Diagnostics) 7.6.1400 is a standalone Microsoft Windows application that lets you remotely perform diagnostics of client computers, that have SMA (Symantec Management Agent) installed.
The 7.0 to 7.1 or 7.5 migration tool does not migrate Software Resources, expecting the database to be upgraded instead of a new migration. In these cases, use the Software Resource Replicator to migrate the necessary resources.