Symantec Ghost Solution Suite (GSS) remote console is not working correctly or SQL errors are seen and a list of logs and information is needed to further troubleshoot with development.
SQL errors or an inability to launch or connect with the GSS remote console.
GSS remote console connecting from a workstation to a remote system GSS server.
There could be multiple reasons for failure. The idea is to gather all the needed logs to identify the failure.
Below is the information needed to troubleshoot this issue: