RAAD - Remote Symantec Management Agent Diagnostics 7.6.1400 and later

RAAD (Remote Symantec Management Agent Diagnostics) 7.6.1400 is a standalone Microsoft Windows application that lets you remotely perform diagnostics of client computers, that have SMA (Symantec Management Agent) installed.

ITMS 7.5, 7.6, 8.0, 8.1, 8.5

What’s new in RAAD Ver. 7.6.1400.

1.       Overall improvement of performance.

Prerequisites and using:

Please refer to the attached RAAD 7.6.1400 User Guide.pdf

Note:
This version of RAAD cannot be used on client computer below 7.5.

RAAD 7.6.1400 lets you manage client computers that have ITMS 7.5, 7.5 SP1, 7.6, 8.0, 8.1 and 8.5.

RAAD tool validation testing with ITMS 8.5 has completed with no issues found.

Fixed Issues:

• Fixed errors generated by "Basic Health Check" with 8.0 SMA Agents.

• Fixed issues related to not showing the "Task History" on 8.0 SMA agents.

• Fixed issue related to Patch Health check panel containing confusing data not related to Patch.

• Fixed issues when RAAD does not show the actual status of "Software Update".

• Fixed issues with Task entries were sorted incorrectly.

• Fixed issues related to redirecting SMA Agent when using command line.

Known Issue:

• None.