Endpoint Protection for Linux fails to compile kernel modules on Amazon Linux AMI 2017.03 and 2018.03

TECH250974
Last Updated October 09, 2018
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Symantec Endpoint Protection for Linux (SEPFL) fails to auto-compile against Amazon Linux AMI 2017.03 and 2018.03, running kernels 4.9.81-35.56.amzn1.x86_64 and 4.14.33-51.37.amzn1-x86_64, respectively.

Amazon AMI Linux

Starting AP: symev: unable to load kernel support module (UNSUPPORTED-OS-UNK-| UNK-UNK-4.9.81-35.56.amzn1-x86_64)

or

Starting AP: symev: unable to load kernel support module (UNSUPPORTED-OS-UNK-UNK-UNK-4.14.33-51.37.amzn1-x86_64)

This issue is fixed in Symantec Endpoint Protection 14.2.0.1 (14.2 MP1)  For information on how to obtain the latest build of Symantec Endpoint Protection, see Download the latest version of Symantec Endpoint Protection.

Source: ETrack
ID: 4175132
Source: ETrack
ID: 4193589

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