Environment expired [details of expired situation]
What is the data retention period after expiration?
What is the deactivation time line?
On the day after a tenant's expiration date has been reached, all entitlements are revoked. This means:
On the 7th day following the expiration, all Investigate, Securlet and Detect data is archived into downloadable files. These archives will be available for system admin accounts to download from CloudSOC for 30 days after the expiration date. Audit data is deleted.
On the day following the 30th day after expiration, the entire tenant is deleted, all archives are wiped.
Note for PoC Tenants:
On the 15th day after expiration, the tenant is deleted unless the 'Delete Exemption' flag is set.
Contact CASB Support Team, for the requested restoration of the expired Tenant will require CloudSOC Development Team interaction on the back-end to pull the archived data into the restored Tenant.