Sometimes incidents details will show "Unknown URL" from Mac OSX endpoints running the Google Chrome application.
DLP Mac OSX endpoint agents using Google Chrome.
A future version of DLP will have a fix for this on the Mac. See the Administration Guide (https://www.symantec.com/docs/DOC9261) section titled "Mac agent browser features," for your version of DLP. See the table titled "Mac agent browser known issues."
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