Endpoint Protection clients will not update definitions

After 14.2 Symantec Endpoint Protection (SEP) upgrade Clients can't get the latest definitions from the Group Update Provider (GUP).

• Windows Server 2008 R2 Standard
• SQL Server 2008 r2
• SEP/ SEPM 14.2.760.0000

• SEPM Schema with Upgrade.bat
• GUP Recognized on the Shared updates folder
• GUP Port enabled on 2967 by default
• Registry keys are equal to 1

1. Run the Upgrade.bat file on the SEPM Symantec Endpoint Protection Manager Upgrade wizard does not run during migration install process.​
2. checked if the GUP is recognized as a GUP the SharedUpdates folder in the client's SEP root folder (e.g., C:\Program Files\Symantec\
Symantec Endpoint Protection\SharedUpdates) Program Files X86 if 64 bit.
3. Is the client configured as GUP is listening on port 2967 (that's the default).

Also check the following:

HKEY_LOCAL_MACHINE\Software\Symantec\Symantec Endpoint Protection\LiveUpdate.

Check the settings for the following keys:

■ UseLiveUpdateServer

If this key is set to 1, the client uses an internal LiveUpdate server or Symantec

LiveUpdate directly.

■ UseManagementServer

If this key is set to 1, the client uses the management server.

■ UseMasterClient

If this key is set to 1, the client uses a group update provider