This article assumes you have already installed Oracle 12c per one the Symantec Data Loss Prevention (DLP) Oracle 12c Implementation Guides:
Detailed instructions on how to install Oracle 12c on Windows can be found in the Symantec Data Loss Prevention Oracle 12c Enterprise Implemenation Guide.
*Note: To use the commands referenced in this procedure, ensure that your working directory is $ORACLE_HOME/bin. If SQL*Plus does not work while following this procedure, set your $PATH variable to point to $ORACLE_HOME/bin.
*Before you create the required Oracle user accounts, verify that the tnsnames.ora file contains entries for the protect database that you created.
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This will clear the history and restart the chat.