Solution 2: Ignore the user license count being wrong and instead refer to package inclusions for a better usage count, by doing the following:
In the SEPC Portal go to Settings in the left menu.
Open up the "SEP Cloud Installation Package" page
In the middle of this page there is a section called "Package inclusions" that will let you know how many devices you can enroll and how many you have enrolled. (Note: This count is based off of what subscription the selected group is assigned to.)
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