Replies to messages delivered with Content Encryption are not delivered to Messaging Gateway
Last Updated November 30, 2018
Messages are delivered to Messaging Gateway (SMG) Content Encryption as expected but replies are not received.
Mesaging Gateway is not configured to offer TLS for inbound SMTP connections.
The encryption service provider requires that replies to Content Encryption secured messages be delivered with TLS encryption but Messaging Gateway has not be configued to offer TLS encryption for inbound mail.
This issue may be addressed by configuring Messaging Gateway to offer TLS encryption for Inbound mail traffic.