On Symantec Endpoint Protection for Linux clients, you receive a 0x80010830 error while attempting to run LiveUpdate. This error can also be seen in the /opt/Symantec/LiveUpdate/Logs/lux.log file.
[root@rhelserver symantec_antivirus]# ./sav liveupdate -u
sep::lux::Cseplux: Failed to run session, error code: 0x80010830
Live update session failed. Please enable debug logging for more information
Unable to perform update
LiveUpdate is unable to reach or select a valid Symantec LiveUpdate server or LiveUpdate Administrator.
Check the Linux computer's connection to the internet.
Check that the LiveUpdate URLs, http://liveupdate.symantecliveupdate.com, http://liveupdate.symantec.com, and ftp://update.symantec.com are not reachable and not blocked by the host firewall, network firewall, or proxy server.
If you are using a LiveUpdate Administrator or reverse proxy server for your Linux clients, check that the server is reachable and not blocked by any proxy servers or firewalls.
If you are using a LiveUpdate Administrator server, check that the server is configured to download and distribute Linux virus definitions.
Subscribing will provide email updates when this Article is updated. Login is required to Subscribe