Ghost install errors "Failed to perform Database changes before upgrade" on fresh install
Last Updated January 02, 2019
Ghost Solution Suite (GSS) 3.3 fresh instalation with no prior database will show the below error even though it isn't an upgrade.
GSS 3.x (3.3 for certain)
Windows 2012 but likely other operating systems also.
"Failed to perform Database changes before upgrade"
When installing GSS there are several Microsoft components including C++ 2017 that are installed. In at least one case of this error the prerequisites for C++ 2017 were not satisfied and the instalation of those failed but the GSS installer didn't check for success or not and continues with the GSS install even though the C++ files are not in place.
Run windows updates to get all of the needed updates in place and then test installing the vcredist_x64.exe and vcredist_x86.exe from the C:\dssetup folder manually. If they don't install correctly then review their install logs and update windows as needed until these two installers are able to be ran. Once installed the GSS instalation can be reran again with success.
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