After a network issue where the connection to the database got disconnected, an AD Import Rule failed to stop, giving the following error:
Web service error: Error occurred ---> Failed to stop task
The customer is unable to stop or start the AD Import again.
ITMS 8.1 or later
Directory import will not start, rule is already runing: 'Import Computer resources from MyDomain.org, from ... (335) and using the default column mappings. Import some computers on the specified schedules.' (69173f10-1160-40f6-b780-1e92507b1f2a)