VIP 2FA Authentications failing for PUSH with ADFS Integration
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VIP 2FA Authentications failing for PUSH with ADFS Integration

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Article ID: 173558

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Updated On:

Products

VIP Service VIP Service

Issue/Introduction

2FA PUSH authentications are failing with ADFS 3.0 and Office 365.

Unable to identify the form field. Try manual method.

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When debug browser logs are enabled (F12), observe the JavaScript line
vip?appId=0123456789&idpURL=https://vipssp.example.com:8233/vipssp/&autoIntegration=manual:316

Cause

The Formfield Name is incorrect in the IAScript.JS

Resolution

Change the formfield parameter to "VIPPassword", as per ADFS Integration guide.

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