Malware Analysis License fails to update the date of expiry.
Upon fulfillment an e-mail should be sent out containing your license file ending in .ndf in order to update the MA device, the license file will need to b uploaded to the device. If the e-mail was misplaced or not sent please contact Customer care to obtain a new one - 1 (800) 721-3934. Customer Care will need to receive and forward the licenses from fulfillment. Once the licenses have been received download them from the e-mail and upload them to the Malware Appliance.
Subscribing will provide email updates when this Article is updated. Login is required.
Thanks for your feedback. Let us know if you have additional comments below. (requires login)
Subscribed to the Article.
Unable to subscribe
Thanks for your additional feedback !!!
Enterprise Support Virtual Agent
Rate Me :
Tell us more:
Welcome! My name is Sami, the Enterprise Support Virtual Agent answering technical support questions.