Understanding 10 Gigabit Fiber capture hardware connectivity for Security Analytics, both Dell-based hardware and Symantec S500 hardware platforms.
Ethernet 10 Gigabit per second (Gbps) Fiber capture network (10 GbE)
Symantec S500 hardware platform
Dell hardware configured per Symantec specification
Security Analytics (SA) hardware supplied by Symantec, both the Symantec S500 hardware and the Symantec-specification Dell hardware, utilize the Intel X520 dual-port 10 Gigabit Ethernet (GbE) fiber network card.
The Intel X520 card uses Enhanced Small Form-factor Pluggable (SFP+) modules to connect to the 10 Gbps fiber network. Symantec supplies two Short Range (SR) SFP+ modules with Security Analytics appliances, to be used in the 10 GbE network card. These modules do not come installed in the card but are shipped inside the appliance packaging in a small box, and must be installed in the card during appliance installation.
The Intel X520 card will only work with two Intel-specified SFP+ modules. No other modules will work in the X520 card.
E10GSFPSR – Intel® Ethernet SFP+ Short Range Optic – E65689-001
E10GSFPLR – Intel® Ethernet SFP+ Long Range Optic – E65685-001
Determining if an incorrect SFP+ module is installed:
If an incorrect SFP+ module is installed in the X520 card, the 10 GbE driver will fail to load and the 10 GbE ports will not show up in the Security Analytics capture page in the web user interface.
The Intel network driver will report the following in the Kernel logs: ixgbe 0000:05:00.0: failed to load because an unsupported SFP+ module type was detected.
To check for this message, first reboot the appliance then log in via SSH or on the console as 'root' and run: # dmesg | grep SFP
10 Gbps GbE Fiber Type Reference
The GbE fiber technology (short or long range) used must be consistent on every piece of the network connection - TAP port, SA SFP+ modules, any interconnection, and the fiber cabling used.
10GBASE-SR ("short range") is a port type for multi-mode fiber and uses 850 nm lasers.
The range depends on the type of multi-mode fiber used, per the following table:
10GBASE-SR Short Range fiber types
Fiber Type (micrometers)
FDDI-grade (62.5 μm)
OM1 (62.5 μm)
OM2 (50 μm)
10GBASE-LR ("long range") is a port type for single-mode fiber and uses 1310 nm lasers.
10GBASE-LR can be run up to 10 kilometers.
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